All Collections
Why Can't I Request the Freebee?
Why does the Freebee app say I'm not in the area of service?
Why does the Freebee app say I'm not in the area of service?

The map says I am out of the service area.

Updated over a week ago

Our sincere apologies for any inconvenience. Freebee currently only offers local services within the cities that we cover.

Please note that the provision of our service is determined by each individual city and service partner. They have the authority to decide the service area, number of vehicles, operating hours, and vehicle types. Should you wish to advocate for change in your service area, we would be more than happy to provide you with the contact info of the appropriate parties you should communicate with.

Linked here are the zone boundaries and hours of operation for the cities we currently provide service in (you can travel to and from anywhere within the border).

Did this answer your question?