Course Software
Commons questions about our course software
34 articles
- I'm not able to join the classroom, or I can't log in to the classroom. Help!
- How to turn on sound in class? I can't hear the instructor.
- Do I need to turn on my webcam to join live streams?
- Can I attend just one part of a live stream class, rather than the whole thing?
- A class ran longer than scheduled. Will I receive credit for the extra time?
- Can I join a live stream late?
- I've used all of my live stream access time but still have class topics left to attend. What should I do?
- Can I retake live stream classes?
- Where can I see how many hours of live stream access time I have left?
- Where are my class archives?
- Does watching my class archives count as class time? Does it count against my live stream access time?
- How can I download the whiteboard slides and class notes?
- Do the class modules follow the structure of the course book exactly?
- Can the instructor see me during live streams?
- If an instructor calls on me, can the other participants see my video?
- Where can I find the upcoming live stream times?
- How do I use My Schedule?
- My connection is bad during class. How do I troubleshoot?