Course Software
Commons questions about our course software
32 articles
What browsers do the online classes support?
Where can I find my course expiration date?
Do your classes have captions or subtitles?
I'm not able to join the classroom, or I can't log in to the classroom. Help!
How to turn on sound in live classes? I can't hear the instructor.
Do I need to turn on my webcam to join live streams?
Can I attend just one part of a live stream class, rather than the whole thing?
A class ran longer than scheduled. Will I receive credit for the extra time?
I've used all of my live stream access time but still have class topics left to attend. What should I do?
Can I retake live stream classes?
Where can I see how many hours of live stream access time I have left?
Where are my class archives?
Does watching my class archives count as class time? Does it count against my live stream access time?
How can I download the whiteboard slides and class notes?
Do the class modules follow the structure of the course book exactly?
Can the instructor see me during live streams?
If an instructor calls on me, can the other participants see my video?
Where can I find the upcoming live stream times?
How do I use My Schedule?
Can I join a live stream late?