How do I make changes to my monthly draft and how much notice should I give?

Drafts can be updated or rescheduled directly through the client portal. Requests should be submitted at least five business days before the scheduled draft date.

· Log in to the client portal

· From the dashboard, go to the My Drafts section

· Select Edit Drafts next to the draft to be changed

· Follow the on-screen prompts to adjust the date or amount

Staying consistent with monthly drafts is important for keeping negotiations active. Missed or delayed drafts may pause negotiations, and in some cases, a canceled creditor agreement may need to be renegotiated under different terms.
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If further assistance is needed:
Ava can help guide you through the update process. Live chat with a Client Success specialist is available during business hours. Phone support is available at 1-888-768-4767, or by emailing customerservice@ClearOneAdvantage.com, if further help is required.