General - FAQ
Help Center
15 articles
How do I know my program is working?
Checklist for Success
How much should you save?
How do I get the creditor calls to stop?
How long will it take for me to complete the program?
How much will my debt analysis cost?
How do I update my contact information (address, email, phone, etc)?
How do I make changes to my monthly draft and how much notice should I give?
How does the cost and time of Debt Settlement program differ from that of a Debt Management Plan (DMP) offered by a Consumer Credit Counseling Service (CCCS)?
How do you determine which accounts will be negotiated first?
Do I need to authorize the settlements with my creditors?
FAQs to Read Before Submitting a Ticket
How can I contact the Settlement Support Team for questions about my settlement or related offers?
What happens to my draft payment amount when modifying or removing creditor accounts?
How long does the debt negotiation process take and what factors influence the timeline?