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How do I submit a request to have a payment reviewed?

The process of submitting a request to verify a deposit.


We’re pleased to let you know that we’ve fully automated the process of submitting and reviewing requests. You can now submit requests and track their status without any help from our operators! 🤩

How do you do that? It’s easy 🙂


1. After you’ve made a transfer using the payment details provided, a timer will appear for payment verification.

2. Once the payment timer expires, click the file upload area and attach your payment receipt or confirmation for verification.

3. If you upload a valid payment receipt, a request will be created automatically, and you’ll be able to track its status below. 👇🙂

4. Request status: “Processing”

Your request has been received by the payment system. If all the details are correct, the payment will be credited once verification is complete.

5. Once the payment has been successfully verified, the deposit status will change to “Successful,” and the funds will appear in your account balance. 🤩


How can I check the verification status?

The verification status shown on the page will change depending on the issue and the review process for your request (as shown in the examples below 🙂👇).

If we need any additional information, screenshots, videos, or statements, we’ll request them from you directly on the website 🔔

🔍 Check your notifications carefully. They explain in detail what we need or provide the current verdict on your payment verification. 🙂



💡 Tip

We’ve prepared a helpful article for you:

If you have any questions or need additional information, please don’t hesitate to contact our support team.

We’re always happy to help!

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