Withdrawals are usually processed within the first few minutes and take an average of 5 to 30 minutes. We process withdrawals around the clock, including weekends.

Withdrawal speed may depend on how busy the payment system is, but the maximum waiting time is 24 hours, in accordance with our terms.

The status "In Progress" means that we have approved your withdrawal request and the transaction is being processed. The funds have already been sent for processing and should arrive in your account soon.

The wait may be up to 3 days, although transactions are usually completed much faster.

Before withdrawing funds, please note that every transaction is checked to ensure compliance with all the website rules set out in our user agreement. If you have followed all the rules, your withdrawal will be approved and given the status "In Progress", meaning it has passed the check successfully.

In some cases, funds in your account may be temporarily frozen or forfeited due to a breach of the rules. These measures are generally applied when site bonus funds are used incorrectly (such as accumulating them, exceeding the maximum bonus withdrawal amount, or choosing ineligible games for bonus play).

If you only plan to deposit funds, you should not have any problems withdrawing them.

If your withdrawal request was declined, be sure to contact our support team to find out why it was canceled. They will help you understand the situation and provide the necessary guidance.

If a withdrawal to your mobile banking account has not arrived within 5 business days, contact our support team and we will be happy to help.
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