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Choosing between DHL and Standard (Air Shipping)

Updated over 2 weeks ago

When you purchase your EarthRover from the FrodoBots shop, you can choose between DHL Express or Standard Air Shipping. Hereโ€™s how to pick the best option for you:

DHL Express

โœ” Fastest delivery, usually around 5 to 10 business days, depending on your country
โœ” Priority handling with faster tracking updates
โœ” Shipped directly to you as a single package

Keep in mind:
Because DHL ships your order one by one, you may need to pay import taxes or customs duties when it arrives, depending on the rules in your country.

Best if you:

  • Want your EarthRover as quickly as possible

  • Are comfortable handling customs fees when they arrive

Standard Air Shipping

โœ” More budget-friendly
โœ” Delivery usually takes 10 to 20 business days
โœ” Shipped in bulk with other orders

Shipping timeline:
Standard air shipping provides tracking updates once the shipment arrives in the destination country. It usually takes 2 to 3 weeks to reach the destination country, depending on location. After arrival, delivery typically takes about 1 additional week to reach you.

How it works:
With standard air shipping, the shipping carrier usually clears the product in bulk and handles import taxes at customs. In most countries, this means you will not have to pay additional tariffs when you receive the package.

Best if you:

  • Want a simpler delivery with no extra customs fees

  • Are okay waiting a bit longer


Things to Remember

  • Shipping times can still vary depending on customs processing in your country

  • Both options include tracking, but DHL offers more frequent updates

  • We will email your tracking number as soon as your order ships


FAQs

Can you expedite shipping?

We process and ship orders as quickly as possible. Orders are usually shipped within 48 hours during working hours, as long as the item is in stock. If an item is on pre-order, shipping can only happen once the item becomes available.

Once your order has been shipped, the delivery speed depends on the courier you selected. We are unable to speed up delivery after the package has been handed over to the courier. If you need the fastest delivery option, we recommend choosing DHL Express at checkout.


๐Ÿ’ก Need help? Contact us via the chat widget, join our Discord, or email hello@frodobots.com (Monโ€“Fri, SGT).

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