If you experience technical difficulties while attempting to place a trade, it’s important to document the issue so it can be properly reviewed and resolved.
What to Do:
We strongly recommend screen recording the issue as it occurs, or taking clear screenshots of any errors or delays.
Make sure your capture includes relevant details such as time, order type, and any error messages shown on screen.
Need Further Assistance?
If the issue persists or requires further investigation, please contact our support team at support@fundedfuturesfamily.com.
Include all recorded evidence along with a brief description of the issue to help us resolve it as quickly as possible.
Providing clear documentation will significantly speed up the review process and help ensure accurate resolution.