General FAQs
Quick answers to common questions
30 Day Inactivity Rule
Do you have a Scaling Plan?
When does the Evaluation/Challenge Start?
Is the Evaluation fee refundable?
What Happens If You Violate the Rules?
Do I have to pay the loss incurred on the account?
Keep 18% of your challenge rewards!
How many accounts can I have?
How does the Buy 1 Get 2 (BOGO) work?
What is Free Reset?
Can I run paid ads to promote your products as an affiliate?
Didn't get your account credentials?
Couldn't login to your account?
How to use/access the trading accounts on mobile or pc?
$5K Accounts
Account Verification
KYC Verification
Trading Rules/Guidelines
Support/queries
Free, Giveaway or Bonus Accounts
When will I get my funded certificate
What are the rules for managing multiple trading accounts and utilizing promotions?
What are the rules and bonuses for using or not using a promo code during purchases?
What documents are required for KYC verification, and can documents in foreign languages be accepted?
What is KYC, and what should I know about its verification process?