Mis-categorisation can occur if:
Fyxer is still learning your preferences.
The email content doesn’t align with the predefined categories.
Here’s how to resolve it:
Manually adjust categories: Change the category of miscategorised emails, and Fyxer will learn from your corrections.
Clear conflicting rules: For Outlook, verify that prior email rules aren’t conflicting with Fyxer’s categorisation.
If issues persist, disconnect/reconnect your account first, and reach out to support.