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Does Fyxer AI work differently for Office 365 vs. on-premise Exchange?
Does Fyxer AI work differently for Office 365 vs. on-premise Exchange?
Alexa - FyxerAI avatar
Written by Alexa - FyxerAI
Updated this week

Office 365: Full integration is supported, including automatic email categorization and folder management.

On-Premise Exchange: Functionality may be limited due to company IT restrictions. An admin may need to grant additional permissions.

Troubleshooting:

  • If you're using on-premise Exchange, ensure your IT team has enabled third-party API integrations.

  • If Fyxer AI isn’t categorizing emails, check with your admin to ensure OAuth permissions are granted.

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