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Does Fyxer AI work with Office 365 and on-premise Exchange?

Alexa Maingard avatar
Written by Alexa Maingard
Updated over 2 weeks ago

Microsoft 365 (Exchange Online)

Fyxer AI fully supports Microsoft 365 accounts that are cloud-hosted via Exchange Online.

This includes:

  • Email categorization

  • Folder management

  • Calendar syncing

  • Draft reply generation

If you're using Microsoft 365 via the cloud, Fyxer AI should work without issues.

On-Premise Exchange (Including Hybrid Setups)

Fyxer AI does not currently support mailboxes hosted on:

  • On-premise Exchange servers (including Exchange 2019)

  • Hybrid Exchange environments that are not fully cloud-based

If your mailbox isn’t hosted in the Microsoft cloud, Fyxer AI won’t be able to connect or function properly.

Not sure if your setup is cloud-based?
Ask your IT team whether your mailbox is hosted via Exchange Online (Microsoft 365) or on-premise Exchange.


If it’s on-premise, Fyxer won’t be compatible at this time.

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