Important: If your emails aren’t grouping into conversations, you might miss out on Fyxer AI’s full potential, especially when it comes to drafting responses.
Conversation view helps keep email threads organized, so that Fyxer AI can generate context-aware drafts based on your previous exchanges.
If your emails appear as individual messages rather than being grouped into threads, it's likely that Conversation View is disabled. You can enable it by following these steps:
For Outlook Desktop App:
Click the View tab at the top of your Outlook home screen.
Check the box that says Show as Conversations (uncheck it if you want to disable threading).
Select whether you want this applied to All Mailboxes or just a specific folder.
For Outlook Web (Online Email):
Click the Gear icon in the top-right corner of the screen.
Select Mail > Layout > Message Organization.
Under "How do you want your messages to be organized?" select Show email grouped by conversation.
If your emails are still not threading correctly, try signing out and signing back into your Outlook account to refresh the settings.