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I’m using a GoDaddy email - why can’t I connect it to Fyxer AI?

I’m using a GoDaddy email - why can’t I connect it to Fyxer AI?

Alexa - FyxerAI avatar
Written by Alexa - FyxerAI
Updated over 2 weeks ago

If you're using an email from GoDaddy, it’s likely linked to a Microsoft 365 (Outlook) or Google Workspace (Gmail) account. But the way GoDaddy manages those accounts can sometimes block external tools - like Fyxer AI - from connecting properly.


How to check your email type:

  1. Log in to your GoDaddy account

  2. Go to My Products

  3. Under the Email & Office section:

    • If you see Microsoft 365, your email is Outlook-based

    • If you see Google Workspace, your email is Gmail-based


I’m using Microsoft 365 from GoDaddy - now what?

If your GoDaddy email is Microsoft 365 (Outlook-based), this is unfortunately a known limitation.

Due to how GoDaddy provisions and controls access to these accounts, Fyxer AI can’t connect to them - and there’s no workaround available at the moment.

We recommend reaching out directly to GoDaddy Support for further assistance.


They may be able to advise if there's a way to loosen the restrictions or migrate to a standard Microsoft 365 account.

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