If your organization has “Automatically add users for this domain” turned on, any new user signing up with the same email domain (e.g. @yourcompany.com) will be automatically added to your Fyxer AI workspace.
This makes it easier to get your team set up, but it can also impact your billing if new members are added without you knowing.
How It Works
When someone signs up with an email that matches an existing domain, Fyxer will check if there’s an organization with that domain that allows new users to join.
If yes, they’ll see an option to join the existing organization.
If no match is found (or the setting is turned off), they’ll be taken to the page to create a new organization.
Admins will be able to choose whether their organization appears in the “Join Organization” list.
To Avoid Surprise Charges
If you don’t want new users to be automatically added to your organization:
Open your Fyxer AI Dashboard
Go to Settings > Organization
Toggle OFF “Automatically add users for this domain”
Click Save Changes
Then go to the Team tab to review who’s currently part of your workspace
This ensures only approved users are added and billed.
Why Am I Being Charged for Users I Didn’t Add?
Your billing plan includes all users added to your organization. If “Automatically add users with this domain” is turned on, any user with the same email domain may be added without manual approval.