Point of Service
How to set up and manage the POS in Gaia, including terminals, devices, templates, sessions, transactions, and flag reasons; cashier-facing articles cover opening a session, ringing up students, and end-of-service close-out.
By Souha1 author7 articles
- POS Checkout ModesA reference for every POS template setting that changes how checkout behaves: serve mode (Cafeteria vs Classroom), Fast Mode, Free Meals Mode, Attendance Tracking, Cash Acceptance, and Session Notes Required.
- Troubleshooting the POS AppAn IT-focused guide to offline mode, sync, the Debug Info dialog, and the hidden Sync Debug Panel for recovering a POS app that's stuck or out of sync.
- Using the On-Screen KeyboardHow the built-in on-screen keyboard works in the Gaia POS app on touchscreens and Chromebooks without a physical keyboard.
- Setting Up POS TerminalsHow to create, configure, and register POS terminals in Gaia, including school assignment, location, meal templates, and device registration.
- POS Transactions and SessionsHow POS sessions and transactions work in Gaia: transaction types, payment methods, viewing and filtering records, and flagging transactions.
- Ringing Up Students at the POSThe cashier's day-to-day workflow: queues, finding students, building the order, à la carte items, allergy and duplicate-meal acknowledgements, payment methods, voiding, and completing transactions.
- Opening and Closing a POS SessionHow to start, run, and end a POS session in Gaia: meal selection, staff PIN sign-in, starting and ending cash balance, session notes, and the Review Session dialog.