Point of Service
How to set up and manage the POS in Gaia, including terminals, devices, templates, sessions, transactions, and flag reasons; cashier-facing articles cover opening a session, ringing up students, and end-of-service close-out.
By Souha1 author7 articles
POS Checkout ModesA reference for every POS template setting that changes how checkout behaves: serve mode (Cafeteria vs Classroom), Fast Mode, Free Meals Mode, Attendance Tracking, Cash Acceptance, and Session Notes Required.
Troubleshooting the POS AppAn IT-focused guide to offline mode, sync, the Debug Info dialog, and the hidden Sync Debug Panel for recovering a POS app that's stuck or out of sync.
Using the On-Screen KeyboardHow the built-in on-screen keyboard works in the Gaia POS app on touchscreens and Chromebooks without a physical keyboard.
Setting Up POS TerminalsHow to create, configure, and register POS terminals in Gaia, including school assignment, location, meal templates, and device registration.
POS Transactions and SessionsHow POS sessions and transactions work in Gaia: transaction types, payment methods, viewing and filtering records, and flagging transactions.
Ringing Up Students at the POSThe cashier's day-to-day workflow: queues, finding students, building the order, à la carte items, allergy and duplicate-meal acknowledgements, payment methods, voiding, and completing transactions.
Opening and Closing a POS SessionHow to start, run, and end a POS session in Gaia: meal selection, staff PIN sign-in, starting and ending cash balance, session notes, and the Review Session dialog.