Gatekeeper should be synchronised after every data entry session.
Your data is the most important aspect of your business – it is important to regularly ensure that you have a valid backup of your data that has been placed on to an EXTERNAL media (such as a USB Drive). For help with this please call support on 01594 545022.
Users with more than one site should synchronise before entering any data to pick up any changes the other user has made and after data entry is complete to backup your data and make the amended data available to other users.
If you are not using Gatekeeper on a regular basis then we recommend that Gatekeeper is synchronised once a month to keep the program up to date.