Service guide
54 articles
- Can two people ride the same bike?
- Do you need to update the Mevo app?
- Can I get more information about the app?
- Can I rent more than one bike?
- What kind of access does the application need?
- How to make a complaint?
- What are the opening hours?
- How I can contact with Customer Service?
- What subscriptions do you have?
- What is the minimum age of a Mevo bike user?
- How do I pay?
- Where can I register?
- What if I have stopped the vehicle but cannot resume driving?
- How long can I ride a Mevo bike?
- Who is financially responsible for a damaged bicycle?
- Is Mevo responsible for items the user has left on the bike?
- How to unlock the bike?
- What should I do if the bike needs repair?
- How to successfully finish the ride?
- What to do if the battery runs out?
- What should I do if I leave my personal belongings on the bike?
- How to install the cable lock?
- What to do if the blockade is not released?
- Can I take a break during the ride?
- Where can I park my bicycle?
- How to find the Mevo bike?
- How to start your journey?
- Can the handlebar height be adjusted on the bike?
- Does Mevo provide a helmet?
- How long can I reserve a bike for?
- Can I reserve a bicycle?
- Do Mevo bikes have a basket?
- Do Mevo bikes have phone holders?
- What if I leave my bike unlocked?
- How do I scan a QR code?
- How do I switch on the lights?
- How do I see the availability of bikes?
- Can I attach an additional child seat or other items to the bicycle?
- What does riding an electric bicycle involve?
- What are the types of Bikes?
- How to adjust the bicycle saddle?
- What is the maximum weight of the bicycle user?