What is TrustPay?
TrustPay is a new deposit method available only to Singapore players.
It supports PayNow QR and online bank transfers, and deposits are processed automatically.
How Can I Make a Deposit via TrustPay on GemBet?
Click Deposit
Choose whether to continue with or without a deposit bonus
Select TrustPay as your deposit method
Enter (or pick) your deposit amount
Choose one option from the drop-down menu:
PayNow QR → pay using PayNow
DBS, UOB, etc. → online bank transfer
Follow the on-screen instructions to complete your deposit
If You’d Like to Use PayNow QR
Choose PayNow QR from the bank list (it’s the first option)
Enter your full name exactly as it appears in your iBanking app
Open your banking app and select Scan & Pay
Scan the QR code and confirm the payment
Once the payment goes through, the cashier will close automatically.
If You’d Like to Make a Bank Transfer
Choose your bank from the list (banks appear under PayNow QR)
You will be securely redirected to your bank’s login page
Log in with your online banking credentials and confirm the transaction
Approve the payment via OTP or your banking app notification
Once it’s done, you’ll receive a successful transaction confirmation.
Which Banks Are Supported for TrustPay Deposits?
You can choose one of the following options:
PayNow QR (works with all Singapore banks)
DBS
UOB
CIMB
Standard Chartered
OCBC
Maybank
What Are the Deposit Limits for TrustPay?
Bank Transfer
Minimum deposit: SGD 100
Maximum deposit: SGD 20,000
PayNow QR
Minimum deposit: SGD 100
Maximum deposit: SGD 2,000
There are no fees, no matter which TrustPay option you choose.
What Is the Processing Time for TrustPay Deposits?
Deposits are usually instant.
In some cases, processing may take up to 1-3 minutes.
What if My TrustPay Deposit Is Pending?
If your deposit takes longer than expected, it may be due to:
Bank maintenance
Temporary system delays
If your deposit still hasn’t appeared after some time, please take a screenshot of your transfer and contact support so the team can help you out.
Why Do I Need to Enter My Name for PayNow QR Deposits?
For PayNow QR deposits, entering your payer name is required to generate the QR code.
A quick heads-up: the name you enter must match the name shown in your iBanking app. If you’d rather not do that, you can always choose another available deposit method instead.