How can I deposit via DGPay on GemBet?
Bank Transfer
Press "Deposit" and select "DGPay" as your deposit method.
Select or enter the amount you want to deposit (min. MYR 30).
Select your bank and click "Confirm & Deposit".
Enter your iBanking credentials in the window that appears.
Click "Log In" and confirm the transaction via the OTP code sent to your iBanking app.
Once everything goes through, you'll see a notification confirming a successful transaction and the cashier will close automatically.
DuitNow or Touch 'n Go QR
Press "Deposit" and select "DGPay" as your deposit method.
Select or enter the amount you want to deposit (min. MYR 30).
Select "DuitNow" or "Touch 'n Go" and click "Confirm & Deposit".
Scan the QR code displayed on screen using your DuitNow or Touch 'n Go app.
Tap "Scan & Pay", enter the amount, and confirm.
Once everything goes through, you'll see a notification confirming a successful transaction and the cashier will close automatically.
What is the minimum deposit amount for DGPay on GemBet?
The minimum deposit amount is MYR 30.
Is there a maximum deposit limit for DGPay transactions?
Yes — the maximum deposit amount is MYR 50,000 for bank transfers, and MYR 10,000 for DuitNow and Touch 'n Go QR payments.
What is the processing time for a DGPay deposit on GemBet?
Bank transfers are typically processed within 2 minutes.
DuitNow and Touch 'n Go QR payments are processed instantly.
Which banks and wallets are supported for DGPay deposits on GemBet?
Bank Transfer:
Affin Bank
Alliance Bank
Public Bank
Bank Islam
Bank Rakyat
BSN
CIMB
Maybank
RHB Bank
QR Payment:
DuitNow
Touch 'n Go
The QR code isn't scanning properly. What can I do?
Increase your screen brightness.
Make sure the screenshot isn't blurry.
Generate a new QR code by starting a new deposit.
Try switching to a different browser or using incognito/private mode.
Switch between Wi-Fi and mobile data to check if your connection is the issue.
My DGPay deposit is pending. What should I do?
Delays can sometimes be caused by bank maintenance or temporary issues with the payment provider.
If your deposit hasn't been credited after 10 minutes, feel free to contact our support team with a screenshot of the deposit and a screenshot of your iBanking transaction history so they can help quickly.
Can I reuse a QR code for multiple deposits?
No — each deposit generates a unique QR code. Reusing an old QR code will result in a failed deposit or lost funds. Always start a new deposit to generate a fresh QR code.
I don't want to use DGPay. What other deposit methods are available?
You can also deposit using PayNow, Crypto, or Voucher.
Do I need to verify my bank account before making a DGPay deposit?
No — bank account verification is not required for DGPay deposits.
Is it recommended to use incognito/private mode for DGPay deposits?
Yes, it's recommended. Incognito/private mode helps avoid browser-related issues that may interfere with the deposit flow.
What if my bank is undergoing maintenance?
It's best to wait until the bank completes its maintenance. Deposits attempted during maintenance may fail or generate errors.