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How to Deposit with Touch ’n Go

TNG MYR

Updated over a month ago

Using Touch ’n Go to top up your GemBet account is quick and painless. Here’s how it works:

How to Make a Touch ’n Go Deposit

  1. Tap the Deposit button

  2. Choose Touch ’n Go as your payment method.

  3. Pick or enter your amount (min MYR 30).

  4. You’ll be shown a QR code.

  5. Open the Touch ’n Go app, top up your wallet if needed, then scan the QR code to complete the transfer.

That’s it – once the payment goes through, your deposit will appear shortly.


Touch ’n Go Basics

Minimum deposit?

  • The minimum deposit is MYR 30


Processing time?

  • Usually instant, but sometimes it can take 2 – 10 minutes, depending on network or bank traffic


Can you use the Touch ’n Go e-wallet directly on GemBet?

  • Not directly. First, you’ll need to:

  1. Top up your Touch ’n Go wallet inside the app

  2. Scan the deposit QR code GemBet gives you.


Any extra fees?

  • No – not from GemBet’s side


Do you need to verify your bank account first?

  • No – no bank verification is needed to use Touch ’n Go


Why do I see a Full Name verification pop-up on my first deposit?

  • Touch ’n Go (and DuitNow) ask for this on your very first deposit as a security check to confirm the account belongs to you. You’ll only see this once.


How long should my deposit take?

Most deposits hit your account instantly.

If it takes longer than 10 minutes, something may have slowed it down – like:

  • Bank maintenance

  • Missing payment reference

  • A third-party transfer issue

If that happens, just reach out to support with a screenshot of your deposit and the sender name, and we’ll sort it out for you.


Where can I check the status of my deposit?

If the deposit didn’t show up within 10 minutes, contact support and share:

  • A screenshot of your Touch ’n Go payment

  • The name on the transfer


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