With the panel for the dispatch event open, users can now fill in additional information. This article will focus on the top half section of the open panel:
Event Type
If the wrong event type was chosen, it can be changed from here. Note that if the event contains any data entered into fields that do not exist in the new event type, that data will be lost.
Initiate Incident Report
All event types have an Initiate Incident Report button.
To initiate an incident report, the event must have a Title and a Lead Responder.
Once initiated:
The Event Title, Lead Responder and Event Date will appear on the In-Progress Incident Reports screen in the app.
If a Reported Time was entered, it will pre-fill the Incident Time on the report.
After initiation:
The Incident Report # will appear in place of the button.
Clicking it will redirect you to the full incident report view in the Manager Dashboard.
Reported From
A text field where the dispatcher enters the location the event was first reported from.
# of People Involved (Medical and Search & Rescue event types)
A text field to enter the number of people involved in the event.
Priority (Work Mission event types)
A drop down for choose the priority of the work mission – low, medium or high.
Guest First Name & Guest Last Name (Guest Contact event types)
Text fields to record the full name of the guest.
Team Responsible (Guest Contact event types)
Text field to record the team responsible for the guest contact.
Occurrence Site Type
Dropdown menu with the following options:
Building
Lift
Ski Run
Terrain Park
Trail
Other
Based on the selection made, a corresponding field will appear:
For Other, the user can type any location.
For all others, a dropdown will appear with features from your property.
Start typing to filter the list (e.g., matching lifts, runs, buildings).
Description
This is a text field for the dispatcher to add in any other important details describing the event.
