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Dispatch Console: Categories and statuses

Create color-coded categories and tailored statuses for your dispatch workflow.

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Written by Nancy Meighan
Updated today

Take control of your dispatch tracking with powerful customization options. Categories and statuses let you organize events exactly how your operation needs them. Set these up once, and every new dispatch event automatically reflects your custom workflow.

Dispatch Categories

For each event type, you have the ability to create custom categories.

How to manage categories:

  1. From the side navigation click on Dispatch > Dispatch Console.

  2. Select the Categories section from the top of the page.

  3. To add a new category, click on the New Category button in the top right-hand corner.

  4. In the pop up that opens, you will:

    1. Give the category a name (e.g., Skier Safety Violation).

    2. Choose the event type the category should be attached to.

    3. Add a HEX colour code (e.g., #c65911) or click on the colour swatch to open the colour picker to add a colour to your category (optional).

    4. Give the category a description (optional).

  5. Select the Add Category button to create the category

  6. To modify or delete an existing category, click the hyperlinked category name from the table.

The next time you create a dispatch event, this category will be available for selection.


Dispatch Statuses

Users also have the ability to create custom statuses that will be available for any event type.

How to manage statuses:

  1. From the side navigation click on Dispatch > Dispatch Console.

  2. Select the Statuses section from the top of the page.

  3. To add a new status, click on the New Status button in the top right-hand corner.

  4. Give your status a name.

  5. Click the Add Status button to create your new status.

  6. To modify or delete an existing status, click the hyperlinked status name from the table.

The next time you create a dispatch event, this status will be available for selection.


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