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Creating custom dispatch event types

In addition to the built-in event types, the Dispatch module allows you to create custom event types tailored to your property’s unique needs.

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Written by Nancy Meighan
Updated today

How to manage custom events:

  1. From the side navigation, select Dispatch > Dispatch Console.

  2. Select the Custom Events section from the top of the page.

  3. To add a new event, click the New Custom Event button in the top right-hand corner.

  4. In the panel that opens:

    1. Enter an event name (e.g., Security Incident).

    2. Select the questions you want included in the dispatch details section.

    3. Once added, you can customize each question’s label by selecting the three horizontal stacked dots.

    4. Choose whether to include the Staff Dispatch, Transport Log, or Notes sections.

  5. Click Save Event to create the custom event.

  6. To modify or delete a custom event, click the hyperlinked event name in the table.

The next time you create a dispatch event, this custom event will be available for selection.

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