If you select Incident Reports > Incident Alerts from the side navigation or go to https://resort.edgeauditor.com/accident_alerts you will be able to create alerts that are triggered when certain criteria are met. For example, you can create an alert that triggers every time there is an incident involving a head, neck or back injury.
How to Setup Your Incident Alerts
To create a new alert, click on the green “New Incident Alert” button.
Give your alert a name.
If you select “Do not send alert until report has been completed and sent for approval” the alert will NOT generate until after the incident report has been saved and closed out to the cloud.
Use the drop down to choose from a list of available questions to trigger the alert off of. Depending on the question you choose you may see a list of “Field Values” appear directly underneath. These are the answer options for the question you selected.
If you choose Ski Run, Lift Name, Biking/Hiking Trail Name or Terrain Park, you will need to input the name of each object exactly as it is stored on its corresponding objects page:
Ski Run > https://resort.edgeauditor.com/ski_runs
Lift Name > https://resort.edgeauditor.com/lifts
Biking/Hiking Trail Name > https://resort.edgeauditor.com/trails
Terrain Park > https://resort.edgeauditor.com/parks
For all other options where the Field Values is blank, you will enter a value of “True” or “False”.
If you want your alert to trigger off multiple criteria, click the “Add Another Condition” button. Doing so creates “AND” logic with the alert. This means both conditions have to be met in order for the alert to trigger.
Once you have finished adding all your alert criteria, click the “Create Incident Alert” button. You’ll receive a confirmation message that your alert was created successfully.
To modify or delete an alert, click the “Manage” button under the Actions column from the main incident alerts screen.
Subscribing/Unsubscribing to Incident Alerts
From the main incident alerts screen (https://resort.edgeauditor.com/accident_alerts), click the green “Subscribe” button under Email Subscription and/or Text Subscription. The alert will be sent to the email address and/or mobile number associated with your user account. To unsubscribe at any time, click the red “Unsubscribe” button to no longer receive notifications for that alert.
You can also subscribe others to alerts by using the drop down to select a specific user and then clicking “Manage Alerts”. You will receive a confirmation message that you are now managing alerts for that user and can proceed to subscribe/unsubscribe them to any existing alerts.