Missing Report Alerts
The Missing Report Alerts feature enables users to receive a notification (via email, text message or both) when a report has not been submitted by a predefined time. In order to use the missing report alert functionality, you will first need to set up the days your location is open.
Setting Up Your Operational Days
Login to the manager dashboard at resort.edgeauditor.com and navigate to Reports > View All & Manage > Operational Days.
Click the days on the calendar that your location is open (calendar will always default to the current month. Once clicked on, the day you selected will be shaded in green. If the day was selected by mistake or your resort’s operating days change, just click on the day again to remove the shading and have the day marked as closed. Once you click somewhere else on the screen outside of the calendar you will see the day is no longer shaded. There is no need to save; all changes are automatically saved.
To select multiple days at a time, simply click on a day within the calendar and drag your cursor across the days to select more than one at a time.
Use the arrows at the top left of the calendar to scroll back/forth between the different months.
Clicking the “today” button will always send you back to the current month.
Creating Your Missing Report Alerts
Now that your operational days are setup (they can be modified at any time), it’s time to create your missing report alerts.
Go to Reports > Missing Report Alerts and click the New Alert button.
Add a name for your missing report alert (e.g. Missing Park Inspection - South Park).
From the drop down, select the report you want to create the alert for (e.g. Park Inspection - South Park).
Select the desired time you want the alert to generate each day your resort is open. The alert will generate at this time only if the required report has not already been submitted for the day.
If your resort requires inspections to be submitted in the AM and PM, EDGEauditor recommends creating 2 identical reports and then differentiating them by the title (e.g, “AM - Park Inspection - South Park” and “PM - Park Inspection - South Park”)
Click Save when finished.
Once you have the alert created you can subscribe to it via email, text or both from the main missing report alert screen.
Managing Missing Report Alerts
Go to Reports > Missing Report Alerts.
Click the "Subscribe" button to subscribe to an alert.
Click the "Unsubscribe" button to unsubscribe from an alert at any time.
To modify an existing alert, click the edit icon; to delete an alert click the trash icon.
Important Notes About Missing Report Alerts
When subscribing to an alert, it will be sent to the email and/or mobile phone number associated with that user’s profile.
For a missing report alert to work, there has to be at least 1 submission already completed for that report.
For the missing report alert(s) to generate, your location must be marked as open for that day (via the Operational Days functionality described earlier).