The "new" GeoOp mobile app has been launched in March 2023 with the intent to progressively replace the "old" app.
Why a new mobile app?
Prior the launch of the new GeoOp mobile app, users had to deal with three different apps: one for Android phones, one for iPhones, and one for iPads, and they all looked a slightly different. This made it hard for businesses to train their workers how to use GeoOp on mobile. The old apps were also ageing and have had some technical problems over the years.
But now, with the new GeoOp app, everything is the same and works well on all kinds of phones. It's like having one super app that's easy to use and looks the same everywhere. So, for you, it means using the new app is way simpler and smoother – just what you need for managing jobs hassle-free! 🚀
Which one is the old, which one is the new app?
You can differentiate the "old" and "new" GeoOp app easily on the app stores as shown below.
| Apple Store iPhone app | Apple Store iPad app | Google Play Store |
Old |  |  |  |
New |  |  |  |
What are the main differences in terms of features?
The new GeoOp mobile app offers the same functionality than the "old" one
Feature Name | Old App | New App |
Overall Design | Different layout between Android, iPhone and iPad 😫 | Same layout across all platforms, making it easier to train your team 😃 |
Schedule - Views | Offers a Schedule List only 😫 | Offers a Schedule list + calendar views to manage your schedule by Day, 3-Days, Week and Month 😃
Check that article |
Schedule - Unavailabilities and leaves | Staff unavailabilities and leaves are NOT displayed in the schedule 😫 | Staff unavailabilities and leaves are displayed in the schedule 😃
Check that article |
Schedule - Customisation | Schedule is NOT customisable 😫 | Schedule is fully customisable: information showing on the cards, business hours, preferred address format, etc. 😃
Check that article |
Map - Date Range | Only the jobs scheduled on the day or this month can be visualised on the map 😫 | The map can be filtered by day, with ability to view all jobs on the map 😃 |
Map - Filters | Map cannot be filtered 😫 | Map can be filtered by Staff, Job Priority and Job Status 😃 |
Filter Jobs List by Distance | Jobs List can be sorted by distance to current location 😃 | Replaced by the Map, allowing you to view all the jobs and current location 😃
Coming soon: ability to view Unscheduled jobs on the Map |
Notes | Photos have to be uploaded to notes one at a time (1 note = 1 photo max) 😫 | Photos can be uploaded by bulk to notes (1 note = as many photos as you want) 😃
Check that article |
Timer | No indication when a timer is running on a job, leading to users forgetting to stop their timers 😫 | When a timer is running, a banner is displayed at the top of the screen, so users don't forget to stop it 😃
Check that article |
Documents - Templates | Only standard templates can be used to create documents on jobs 😫 | All your document templates, including the custom ones, can be used to create documents on jobs 😃
Check that article |
Documents - Repository | All documents, quotes and invoices are showing under the Notes tab 😫 | Documents, quotes and invoices are clearly separated from notes and have their own tabs 😃
Check that article |
Messaging | Emails are sent using the device's emailing app and NOT logged in GeoOp 😫 | Emails are sent using GeoOp emailing system and all emails sent are logged in GeoOp 😃
Check that article |
Background location tracking | User's location can be tracked even when the app is closed 😃 | Coming soon! |
Can I continue using the "old" GeoOp mobile app?
If you were using the GeoOp mobile app before 2023, you have probably been using the "old' mobile app. You should stop using it immediately as it is not supported anymore, which means that we are not releasing new versions anymore and it cannot guarantee its normal functioning.
If you are still using the old version, please download the latest version using the links here. In 2024, the "old" app will be completely removed from the app stores, so we strongly recommend that you start familiarising yourself with the latest version ASAP to limit disruptions on your business when this happens. The exact date is not confirmed yet, but communication will be sent prior to remove the "old" app from the stores.