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Add Relationship-Specific Documents to Client Profile

Adding, filling out, and sending documents for signature within a listing.

Updated this week

Once you've created your client, you will want to add the Exclusive Right to Buy or Sell to their profile.

Quick Video Tutorial:

Adding Documents to the client profile:

  1. Click on "Buyer Documents" or "Seller Documents" depending on whether the client is a buyer or seller.

  2. Click "Add" within the tab you are in to search for the ERB or the ERS.

    • Click "Quick Launch Start" to see a list of buyer or seller documents you can add to the client profile.
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Completing documents:

  1. Manually fill in details;

  2. Use the Template button to search for and apply a template you've created;

  3. Use the Auto-Fill button at the top of the document to automatically fill in as many details as possible from available sources;

    • You will be presented with a list of sources and can select which source to use where there are multiple available.

    • Auto-filled fields will appear green and manually filled fields will be blue.

Send to client(s) for review and/or signature:

  1. Within a property listing or a specific document, click the Send Message button at the top right of your screen;

  2. Select your client(s) as the recipient

  3. Fill out the subject line;

  4. Apply an existing message template or enter your message manually;

  5. Select the documents you wish to attach from the drop down;

    • Toggle any documents that require execution to 'Signable'

  6. Click Send Now.
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**Note: You can see a history of what you've sent to clients in the Message History at the bottom of the transaction. Resend a message at any time by clicking on it and selecting Resend Now.

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