When to Expect Bits on Your Credit File
After signing up with Bits, your account will typically appear on your credit file within 6-8 weeks. This timeframe allows for the necessary processing and reporting to the major credit bureaus: Experian, Equifax, and TransUnion.
If Bits is Not Visible After 8 Weeks
If it's been more than 8 weeks and you still can't see Bits on your Experian, Equifax, or TransUnion file, it's important to address this unusual situation promptly. The issue is often related to discrepancies in the address information provided.
Address Verification Steps
Verify Your Address: The most common cause of Bits not appearing on your credit file is an address mismatch. Using the Experian website, ClearScore, and Credit Karma apps, check if the address they have on file matches exactly with the address you provided to Bits. Even small discrepancies can cause reporting issues.
Compare Address Details and Format: Carefully review the address format and details on your credit file against those on your Bits account. It's crucial that these match perfectly to ensure accurate reporting.
How to Update Your Address with Bits
If you discover an address mismatch, updating your address is straightforward:
Navigate to Settings in the Bits app.
Select Account Settings.
Choose Update My Postal Address.
Update your address to match exactly with what's on file at the Credit Referencing Agencies.
After Updating Your Address
Once your address information is aligned:
Bits will report the full history of your payments to the credit bureaus.
This update ensures that your credit-building efforts with Bits are accurately reflected in your credit file.
You won't miss out on any credit history due to this issue once resolved.
Still can't see Bits after checking your address? Not a problem. Simply get in touch through the Bits app and the team will be happy to assist you.