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Invoice Statuses

A quick guide to understanding invoice statuses

Ryan Pillsbury avatar
Written by Ryan Pillsbury
Updated over 11 months ago

Draft

The initial stage when an invoice is created but not finalized. If a user exits without saving, a confirmation modal appears to confirm the action, and the draft will be discarded unless saved.

Open

Indicates that the invoice has been created and/or sent to the customer via SMS or email, including a link to the self-service payment page. The status remains “Open” even after edits.

Paid

Shows that the invoice has been settled with payment received.

Voided

Shows that the invoice has been settled with payment received.

Uncollectible

Marks an invoice as “bad debt,” meaning it will no longer be considered in pending collection metrics.

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