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Understanding Revenue Attribution in Breezy (Sold vs Earned Revenue)

Jeffrey Honasan avatar
Written by Jeffrey Honasan
Updated over 2 weeks ago

Overview

Breezy’s revenue attribution system tracks which technicians are responsible for generating revenue on a job β€” both through selling the work and completing the work.
This ensures accurate commissions, performance metrics, and transparent credit for everyone involved.

Revenue attribution happens at the line-item level and only after the invoice is paid.

Breezy tracks two types of technician revenue:

  • Sold Revenue β†’ Who sold the work

  • Earned Revenue β†’ Who completed the work

Each type serves a different purpose in performance reporting and commission calculation.


πŸ”΅ Sold Revenue (Who Sold the Work)

What It Is?

Sold Revenue is the revenue credited to the technician who sold, upsold, or otherwise secured the work with the customer.

Commission calculations in Breezy are based on Sold Revenue.


How It Works?

After a job is completed and the invoice is paid:

  1. Breezy reviews each invoice line item

  2. Identifies which technician sold/upsold that item

  3. Attributes the value of the line item as Sold Revenue to that technician

Sold revenue is not shared β€” it belongs only to the tech who sold the item.


Used For:

  • Commission calculation

  • Sales performance metrics

  • Leaderboards & rankings

  • Coaching on conversion and upselling


Example

Tech A sold a $3,000 system replacement.
β†’ Tech A receives $3,000 sold revenue.
β†’ Commission is calculated from this amount.


🟩 Earned Revenue (Who Performed the Work)

What It Is?

Earned Revenue is the revenue credited to technicians who completed the work β€” whether one tech or multiple techs were involved.

This credit reflects job participation, not sales activity.

Earned Revenue does not generate commissions.


How It Works?

After the invoice is paid:

  1. Breezy identifies all technicians assigned to the job

  2. For each line item, it credits earned revenue to every tech who worked on that item

  3. Multiple technicians can receive full credit for the same line item

Earned revenue captures the β€œwho delivered the work” side of performance.


Used For:

  • Technician performance dashboards

  • Workload and dispatch insights

  • Team comparisons

  • Trend analysis

  • Coaching and efficiency reviews


Example

Tech A and Tech B both worked on a $5,000 installation.
β†’ Tech A earns $5,000 earned revenue
β†’ Tech B earns $5,000 earned revenue
(both get full credit)


🟣 Sold vs Earned Revenue: Side-by-Side Comparison

Category

Sold Revenue

Earned Revenue

Purpose

Sales credit

Work performed credit

Who Receives Credit?

The tech who sold or upsold the item

All techs who worked the job

Commission Impact

βœ” Yes β€” commissions come from sold revenue

βœ– No β€” for performance only

Based On

Selling activity

Job participation

Level of Tracking

Per line item

Per line item

Multi-Tech Jobs

Credit goes to one tech

Credit can go to multiple techs

Editable?

Yes

Yes


🧩 How Attribution Flows Through Breezy

  1. Job is completed

  2. Invoice is marked paid

  3. Revenue attribution runs

  4. Sold & earned revenue are recorded

  5. Sold revenue β†’ commission calculations

  6. Earned revenue β†’ performance dashboards

  7. Both appear in technician performance history

Historical attribution is stored indefinitely for reporting and audits.


βš™οΈ Requirements

Revenue attribution activates only when:

  • Technician Performance is enabled in Company Settings

  • Jobs have assigned technicians

  • Invoices are fully paid

  • Items exist on the invoice (estimates do not count)

Attribution is not calculated retroactively for jobs completed before the feature was enabled.


🟦 Summary

Breezy’s revenue attribution system provides clear, fair credit across your technician team by tracking both:

  • Sold Revenue β†’ Who sold the work (used for commissions)

  • Earned Revenue β†’ Who performed the work (used for performance)

This dual system ensures technicians are recognized for both their sales performance and their technical contributions.

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