Missions are created under the "Rewards" tab in the admin. This tab is only available to staff accounts with a manager role assigned.
Pre-Created Missions:
Store Sign Up and App Download Missions:
These are already created for you and located under "disabled"
Select active dates, points, and unsuspend the mission
Sign-up bonus is given after the customer signs into the online store and makes a purchase either online or in-store
App Download Mission is given after the customer downloads the Apple or Google app and signs in to their account
Create your own mission:
About Mission: Enter a title and brief description for your mission to display to customers
Active Dates: Customer activity occurring before the set start date will not count towards mission progress or earn prizes. You can set the start date to a date in the past.
Mission Settings
Purchase History
Quantity of Specific Items
Total number of items purchased
Total Spent on Specific Items
Total spent on items before tax
Carrot Orders
Number of Orders
Total Spent
Add your optional filters
Purchase History Filter
Brands
Limit the mission to certain brands you want to promote. Use this to push slower-selling products or highlight your in-house brands.
Not seeing the brand you're looking for? Check the brand field inside your POS.
Carrot Order Filters
Order Methods
Launching delivery? Need to boost e-commerce adoption? Create missions that reward customers for trying new order methods
Payment Methods
Reward customers for pre-paying for their order using one of our integrated payment methods
Image
You will need to upload an image for in-progress missions (grayscale) and completed missions (colorized).
Limits
Let users complete missions repeatedly or make them one-time bonuses
Points
Set how many points the customer receives for completing the mission
Missions require the loyalty program to be activated on your account. If you don't have a rewards program enabled, please fill out this form to create your program, and someone from our customer support team will contact you.