If you wish to complain about the app, functionality, or support you've received, please contact us at info@getsteven.com and clearly state that you are making a complaint. We take these very seriously, and as required by Finansinspektionen, Stevens Complaints Manager Micke Alm, reports all complaints to the board on a quarterly basis.

You can also get further help at Konsumenternas Bank- och finansbyrå, or reach out to your local municipality (swe: kommun), the Swedish SEC or Konsumentverket.