English
Svenska
All Collections
Steven Help Center
Steven Help Center
45 articles in this collection
Written by
Elinor Öhlund
and
Niklas Bäversten
Groups
How do I add new members to an existing group?
Written by
Elinor Öhlund
Updated over a week ago
What happens when I invite someone to a group?
Written by
Elinor Öhlund
Updated over a week ago
What does it mean to "close" a group?
Written by
Elinor Öhlund
Updated over a week ago
How do I leave a group?
Written by
Elinor Öhlund
Updated over a week ago
Does everyone in a group need to have the Steven app?
Written by
Elinor Öhlund
Updated over a week ago
The calculation doesn't seem to add up, what do we do?
Written by
Elinor Öhlund
Updated over a week ago
Expenses
How do I add an expense?
Written by
Elinor Öhlund
Updated over a week ago
How do I add an expense where I paid for someone else and want the full amount back?
Written by
Niklas Bäversten
Updated over a week ago
How does Steven calculate currency exchange rates?
Written by
Elinor Öhlund
Updated over a week ago
Can I change the currency for the total balance in a group?
Written by
Elinor Öhlund
Updated over a week ago
Can I change currency for the expenses in Steven?
Written by
Elinor Öhlund
Updated over a week ago
Settling up
How do I pay someone?
Written by
Elinor Öhlund
Updated over a week ago
How do I remind friends that they owe me money?
Written by
Elinor Öhlund
Updated over a week ago
Where does the money end up when I pay my friends in Steven?
Written by
Elinor Öhlund
Updated over a week ago
What payment methods can I use?
Written by
Elinor Öhlund
Updated over a week ago
What happens if I pay the wrong person?
Written by
Elinor Öhlund
Updated over a week ago
How long does it take before the money from a group settlement is available in my Steven balance?
Written by
Elinor Öhlund
Updated over a week ago
How do I connect Swish to my Steven account?
Written by
Niklas Bäversten
Updated over a week ago
What does "already settled outside of the app" mean?
Written by
Elinor Öhlund
Updated over a week ago
What does “pending swish” mean?
Written by
Elinor Öhlund
Updated over a week ago
Can the recipient or other group members see what payment method I have used to settle up?
Written by
Elinor Öhlund
Updated over a week ago
How much does it cost to pay via Klarna?
Written by
Elinor Öhlund
Updated over a week ago
Steven account
What is Steven balance?
Written by
Elinor Öhlund
Updated over a week ago
What can I do with the money on my account?
Written by
Elinor Öhlund
Updated over a week ago
Are my money safe in Steven?
Written by
Elinor Öhlund
Updated over a week ago
Why do I need to verify my identity?
Written by
Elinor Öhlund
Updated over a week ago
What are my transaction limits?
Written by
Niklas Bäversten
Updated over a week ago
How do I deposit money into my Steven account?
Written by
Elinor Öhlund
Updated over a week ago
How do I transfer money from my Steven balance to my bank account?
Written by
Elinor Öhlund
Updated over a week ago
Profile
How do I change my name?
Written by
Elinor Öhlund
Updated over a week ago
How do I change my profile picture?
Written by
Elinor Öhlund
Updated over a week ago
How do I change the phone number connected to my Steven account?
Written by
Elinor Öhlund
Updated over a week ago
Why do you ask for my social security number?
Written by
Elinor Öhlund
Updated over a week ago
How do I turn off notifications from Steven?
Written by
Elinor Öhlund
Updated over a week ago
How do I delete my account?
Written by
Elinor Öhlund
Updated over a week ago
Troubleshooting
I can't see a group I have been invited to. What do I do?
Written by
Elinor Öhlund
Updated over a week ago
I have changed phone number. How do I login to my account?
Written by
Niklas Bäversten
Updated over a week ago
I didn't receive an SMS with an activation code?
Written by
Elinor Öhlund
Updated over a week ago
My app is not working, what do I do?
Written by
Elinor Öhlund
Updated over a week ago
How can I get support?
Written by
Elinor Öhlund
Updated over a week ago
About Steven
What does Steven do?
Written by
Elinor Öhlund
Updated over a week ago
Who can join Steven?
Written by
Elinor Öhlund
Updated over a week ago
Can I trust Steven?
Written by
Elinor Öhlund
Updated over a week ago
What does the app cost?
Written by
Elinor Öhlund
Updated over a week ago
In what countries does the app work?
Written by
Elinor Öhlund
Updated over a week ago