Steven Help Center
By Alice and 2 others3 authors71 articles
How do I block my Steven card?
Can I change my PIN code for the card?
How soon can I start using my Steven card?
What does the card cost?
How do I enable online purchases?
How do I activate my card and can I use contactless payments?
I can't do an online purchase or my card gets declined. What can I do??
I don't recognize this card transaction. What do I do?
Why can't I see my refund?
How do I add an expense?
How do I add an expense where I paid for someone else and want the full amount back?
How does Steven calculate currency exchange rates?
Can I change the currency for the total balance in a group?
Can I change currency for the expenses in Steven?
How do I connect to my bank?
I can not see the the transaction I just made with my card?
Which banks do you have a connection with and in what markets?
I can not find find my card among the banks listed?
How do I pay someone?
How do I remind friends that they owe me money?
Where does the money end up when I pay my friends in Steven?
What payment methods can I use?
What happens if I pay the wrong person?
How long does it take before the money from a group settlement is available in my Steven balance?
How do I connect Swish to my Steven account?
What does "already settled outside of the app" mean?
What does “pending swish” mean?
Can the recipient or other group members see what payment method I have used to settle up?
How much does it cost to pay via Klarna?
I paid, where did my money go?
What is Steven balance?
What can I do with the money on my account?
Are my money safe in Steven?
Why do I need to verify my identity?
What are my transaction limits?
How do I change the limits of my account?
How do I deposit money into my Steven account?
How do I transfer money from my Steven balance to my bank account?