Steven Help Center

How do I add new members to an existing group?

Written by Elinor Öhlund
Updated over a week ago

What happens when I invite someone to a group?

Written by Elinor Öhlund
Updated over a week ago

What does it mean to "close" a group?

Written by Elinor Öhlund
Updated over a week ago

How do I leave a group?

Written by Elinor Öhlund
Updated over a week ago

Does everyone in a group need to have the Steven app?

Written by Elinor Öhlund
Updated over a week ago

The calculation doesn't seem to add up, what do we do?

Written by Elinor Öhlund
Updated over a week ago

How do I add an expense?

Written by Elinor Öhlund
Updated over a week ago

How do I add an expense where I paid for someone else and want the full amount back?

Written by Niklas Bäversten
Updated over a week ago

How does Steven calculate currency exchange rates?

Written by Elinor Öhlund
Updated over a week ago

Can I change the currency for the total balance in a group?

Written by Elinor Öhlund
Updated over a week ago

Can I change currency for the expenses in Steven?

Written by Elinor Öhlund
Updated over a week ago

How do I pay someone?

Written by Elinor Öhlund
Updated over a week ago

How do I remind friends that they owe me money?

Written by Elinor Öhlund
Updated over a week ago

Where does the money end up when I pay my friends in Steven?

Written by Elinor Öhlund
Updated over a week ago

What payment methods can I use?

Written by Elinor Öhlund
Updated over a week ago

What happens if I pay the wrong person?

Written by Elinor Öhlund
Updated over a week ago

How long does it take before the money from a group settlement is available in my Steven balance?

Written by Elinor Öhlund
Updated over a week ago

How do I connect Swish to my Steven account?

Written by Niklas Bäversten
Updated over a week ago

What does "already settled outside of the app" mean?

Written by Elinor Öhlund
Updated over a week ago

What does “pending swish” mean?

Written by Elinor Öhlund
Updated over a week ago

What happens if the payment amount exceeds my transaction limit?

Written by Elinor Öhlund
Updated over a week ago

Can the recipient or other group members see what payment method I have used to settle up?

Written by Elinor Öhlund
Updated over a week ago

How much does it cost to pay via Klarna?

Written by Elinor Öhlund
Updated over a week ago

What is Steven balance?

Written by Elinor Öhlund
Updated over a week ago

What can I do with the money on my account?

Written by Elinor Öhlund
Updated over a week ago

Are my money safe in Steven?

Written by Elinor Öhlund
Updated over a week ago

Why do I need to verify my identity?

Written by Elinor Öhlund
Updated over a week ago

What are my transaction limits?

Written by Niklas Bäversten
Updated over a week ago

How do I change the limits of my account?

Written by Niklas Bäversten
Updated over a week ago

How do I deposit money into my Steven account?

Written by Elinor Öhlund
Updated over a week ago

How do I transfer money from my Steven balance to my bank account?

Written by Elinor Öhlund
Updated over a week ago

How do I change my name?

Written by Elinor Öhlund
Updated over a week ago

How do I change my profile picture?

Written by Elinor Öhlund
Updated over a week ago

How do I change the phone number connected to my Steven account?

Written by Elinor Öhlund
Updated over a week ago

Why do you ask for my social security number?

Written by Elinor Öhlund
Updated over a week ago

How do I turn off notifications from Steven?

Written by Elinor Öhlund
Updated over a week ago

How do I delete my account?

Written by Elinor Öhlund
Updated over a week ago

I can't see a group I have been invited to. What do I do?

Written by Elinor Öhlund
Updated over a week ago

I have changed phone number. How do I login to my account?

Written by Niklas Bäversten
Updated over a week ago

I didn't receive an SMS with an activation code?

Written by Elinor Öhlund
Updated over a week ago

My app is not working, what do I do?

Written by Elinor Öhlund
Updated over a week ago

How can I get support?

Written by Elinor Öhlund
Updated over a week ago

What does Steven do?

Written by Elinor Öhlund
Updated over a week ago

Who can join Steven?

Written by Elinor Öhlund
Updated over a week ago

Can I trust Steven?

Written by Elinor Öhlund
Updated over a week ago

What does the app cost?

Written by Elinor Öhlund
Updated over a week ago

In what countries does the app work?

Written by Elinor Öhlund
Updated over a week ago