Steven Help Center

25 articles in this collection
Written by Elinor Öhlund

About Steven

What does Steven do?

Written by Elinor Öhlund
Updated over a week ago

Can I trust Steven?

Written by Elinor Öhlund
Updated over a week ago

What does the app cost?

Written by Elinor Öhlund
Updated over a week ago

In what countries does the app work?

Written by Elinor Öhlund
Updated over a week ago

Profile

How do I change my name?

Written by Elinor Öhlund
Updated over a week ago

How do I change my profile picture?

Written by Elinor Öhlund
Updated over a week ago

How do I change the phone number connected to my Steven account?

Written by Elinor Öhlund
Updated over a week ago

Why do you ask for my social security number?

Written by Elinor Öhlund
Updated over a week ago

How do I turn off notifications from Steven?

Written by Elinor Öhlund
Updated over a week ago

Groups

How do I add new members to an existing group?

Written by Elinor Öhlund
Updated over a week ago

What happens when I invite someone to a group?

Written by Elinor Öhlund
Updated over a week ago

What does it mean to "close" a group?

Written by Elinor Öhlund
Updated over a week ago

How do I leave a group?

Written by Elinor Öhlund
Updated over a week ago

Does everyone in a group need to have the Steven app?

Written by Elinor Öhlund
Updated over a week ago

Expenses

How do I add an expense?

Written by Elinor Öhlund
Updated over a week ago

How does Steven calculate currency exchange rates?

Written by Elinor Öhlund
Updated over a week ago

Can I change the currency for the total balance in a group?

Written by Elinor Öhlund
Updated over a week ago

Can I change currency for the expenses in Steven?

Written by Elinor Öhlund
Updated over a week ago

Settling up

How do I remind friends that they owe me money?

Written by Elinor Öhlund
Updated over a week ago

What does "already settled outside of the app" mean?

Written by Elinor Öhlund
Updated over a week ago

What does “pending swish” mean?

Written by Elinor Öhlund
Updated over a week ago

Troubleshooting

I can't see a group I have been invited to. What do I do?

Written by Elinor Öhlund
Updated over a week ago

I didn't receive an SMS with an activation code?

Written by Elinor Öhlund
Updated over a week ago

My app is not working, what do I do?

Written by Elinor Öhlund
Updated over a week ago

How can I get support?

Written by Elinor Öhlund
Updated over a week ago