Steven Help Center
By Jonathan and 3 others4 authors71 articles
- How do I block my Steven card?
- Can I change my PIN code for the card?
- How soon can I start using my Steven card?
- What does the card cost?
- How do I enable online purchases?
- How do I activate my card and can I use contactless payments?
- I can't do an online purchase or my card gets declined. What can I do??
- I don't recognize this card transaction. What do I do?
- Why can't I see my refund?
- How do I add an expense?
- How do I add an expense where I paid for someone else and want the full amount back?
- How does Steven calculate currency exchange rates?
- Can I change the currency for the total balance in a group?
- Can I change currency for the expenses in Steven?
- How do I connect to my bank?
- I can not see the the transaction I just made with my card?
- Which banks do you have a connection with and in what markets?
- I can not find find my card among the banks listed?
- How do I pay someone?
- How do I remind friends that they owe me money?
- Where does the money end up when I pay my friends in Steven?
- What payment methods can I use?
- What happens if I pay the wrong person?
- How long does it take before the money from a group settlement is available in my Steven balance?
- How do I connect Swish to my Steven account?
- What does "already settled outside of the app" mean?
- What does “pending swish” mean?
- Can the recipient or other group members see what payment method I have used to settle up?
- How much does it cost to pay via Klarna?
- I paid, where did my money go?
- What is Steven balance?
- What can I do with the money on my account?
- Are my money safe in Steven?
- Why do I need to verify my identity?
- What are my transaction limits?
- How do I change the limits of my account?
- How do I deposit money into my Steven account?
- How do I transfer money from my Steven balance to my bank account?