Trail Support

Get to know your support options with using Trail!

Chuck Slogrove avatar
Written by Chuck Slogrove
Updated over a week ago

If you want to get better with using Trail, have a question or think something isn't working the way you'd expect, we're here to help!

In this article you will learn:

  • What sort of ways can I get help with using Trail?

  • How do I access these?

Training series

We have a collection of basic, foundational training videos, which is especially helpful if you're new to Trail - the Pathfinder Series - that will help you understand the most important parts of the software! πŸ‘

Help Centre

Right here in the help centre is our knowledge base - where you can keyword search, or click on a relevant collection to look for the answers you're after for using the software effectively! You can find this when you're logged into Trail by clicking this icon to the bottom left corner of your screen:

Chat to us directly

If you want to contact our local team directly to ask a question or report a bug, click the blue circle chat icon located at the bottom right-hand corner when you log in your Trail account. Here you'll be guided through the process of telling us how we can best help you, and we'll get in touch as soon as possible! πŸ˜„

Providing feedback

If you have any feedback on how we could improve the software to make your life easier, please click here to let us know your thoughts rock

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