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Accessing your Trail Account
Accessing your Trail Account

Logging into Trail and getting started!

Erica Danielson avatar
Written by Erica Danielson
Updated over a week ago

It's always exciting logging in for the first time 🀩 Our Onboarding Team takes great care in setting up your Trail environment to match your needs πŸ‘

Once we've set up your Trail environment to suit you, will have these three important things:

  • Your Trail subdomain (URL)

  • Accounts and passwords for you and your team

  • Your company branding (this can be changed at any time)

To log into your Trail account:

1. Go to your Trail subdomain

This is where you, your team, and your clients will access their Trail accounts. This is usually set up as - ie.

We set this up for you with a subdomain that suits your business, but we will alert you and change this if the need arises. πŸ‘

2. Log in with your email address and password

Email address - This will be the email address which you provided to us - mostly likely your business email address.

​Password - This will have been created by you through your initial Trail set up link and for security related reasons, we don't know what this is. We highly recommend using a password manager, such as Dashlane, to help keep track of all of your logins βœ…

Note: If at any stage, you can't remember your Trail subdomain, or the email address/password that has been used - please get in touch with us at and we will help you access your account πŸ˜„

3. Get started!

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