At Trail, we understand that advisers are busy. We don't want to waste your time, or ours, travelling to a different location for a training session or meeting that could just as easily been done online. For this reason, we use Google Meet, a tool quite similar to Zoom or Skype 👍

Here's how to access a Google Meet meeting:

1. Make sure you are using Google Chrome

If you aren't using Chrome, you can download it here.

2. Use Google Chrome to log into your email

You will be prompted to log into your account. Please enter in all appropriate details.

3. Go to your Calendar

This can be found in your applications, which are represented by a collection of dots in the formation of a square. Your applications can be accessed at the top right of the web page if you use Gmail, or the top left of the web page if you use Outlook. 

Here is what it will look like on Outlook:

4. Access the Meeting

4.1 Using Gmail

a. Find the meeting on your Calendar, and click on it to expand.

b. Click Join with Google Meet

4.2 Using Outlook

a. Find the meeting on your Calendar, and click on it to expand. 

b. Click on the arrows in the top right of the invitation to expand it. 

c. Click on the link that begins with

5. Allow Google to access your microphone and camera

Do this by clicking Allow in the top left of the screen.

6. Enter the call

If you are signed into Google, you'll be able to request to join the meeting immediately. 

If you are attending the meeting from a different email address, you may be prompted to Ask to Join, like this:

Simply click Ask to Join and one of us will let you in 👍

On our end, we will see something like this pop up and we we will immediately let you in 😄

If you have any issues doing this, please send us an email on and someone will be able to assist 😄

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