How and when you need to disclose certain information to your client throughout your Mortgage process is critical to your advice process. Trail makes it easy by allowing both Stage 2: Nature and Scope of Advice and Stage 3: When the Advice is Given to be directly managed within the software.

After you have edited your Disclosure Settings, they will automatically flow into your Mortgage process. You will also have to ensure you or another business admin has filled out the necessary fields in your organisation's General settings.

Within the Advice section of a Mortgage Opportunity, you will need to go to the "Nature & Scope of Advice"page to specify a few details:

After your client has completed their Fact Find, reviewing this section is essential to confirm the areas they specifically want to get advice on (scope).

Each of these sections has further clarification options for the exact type of advice they are after.

They also each have an Other option where clients can use their own words to explain the specific type of advice they are after.

When a client adds an Other option, as an adviser you will have to confirm the text as being applicable to the advice.

Throughout the disclosure documents, the language used is directed to the client. When confirming Other options, we recommend that you edit the perspective of the language to be directed to client. e.g. Instead of 'I am looking for...', you should edited it to be 'You are looking for...'

Once you have confirmed this section you will be able to click the green "Download" button to get a PDF copy of the Mortgage Nature and Scope of Advice - and once you've checked this PDF, you can then click the blue "Email" button to email it to your client (with attachment already there!) 👍

We have implemented two versions of the mortgage recommendation to allow you to choose what works best for your business. This includes:

Both take all the required information you would need and puts it all in one place -and both will include your Stage 3 Disclosures, which you have set a base template for in your Disclosure Settings.

For each of the statements that you are required to disclose, you will have to edit the specific details that are related to that particular client:

We recommend that you confirm and make edits to all of these statements before moving on to either downloading your Mortgage Recommendation PDF or emailing it to your client for confirmation of the loan.