Use this article to see where your Stage 2 and Stage 3 disclosures appear during a Mortgage Advice Opportunity in Trail, and what to check and confirm at each point before they reach your client.
Before you start: your disclosure templates need to be set up first. See Setting Up Your Disclosures if you haven't done that yet.
Where does the Stage 2 (Nature & Scope) disclosure happen?
The Stage 2 disclosure is managed on the Nature & Scope of Advice page, within the Advice section of a Mortgage Advice Opportunity.
1. After your client has completed their Fact Find, review the Nature & Scope of Advice page to confirm the areas they specifically want advice on (the scope).
2. Check the clarification options under each area. Each section has further options for the exact type of advice the client is after, plus an Other option where clients explain what they want in their own words.
3. Confirm any Other text the client added. The disclosure documents speak to the client, so when confirming Other options, edit the perspective of the client's wording to match: "I am looking for..." becomes "You are looking for...".
4. Once everything is confirmed, click the green Download button to get a PDF copy. This PDF contains the full Nature and Scope of Advice along with your Stage 2 disclosures, which are added from the template in your Disclosure Settings; Stage 2 disclosures are the same for every application. Check the PDF, then click the blue Email button to send it to your client, with the PDF already attached.
Where do my Stage 3 disclosures appear?
Your Stage 3 disclosures are built into the mortgage recommendation. Trail has two versions of the recommendation, so you can choose what works best for your business:
the "Static" Mortgage Recommendation PDF, and
the Interactive Mortgage Recommendation page.
Both bring all the required information together in one place, and both include your Stage 3 disclosures. Unlike Stage 2, your Stage 3 disclosures start from the base template in your Disclosure Settings and are different for every application, which is why the next section matters.
What do I need to edit in my disclosures for each application?
Your base template contains information that has to be adjusted for each application. For every statement you're required to disclose, edit the details so they're correct for that particular client.
In this example
The specific cash amount, the chosen lender, and the commission percentages are placeholders. They will be different for every application, so check and edit each one.
Confirm and edit all of these statements before downloading your Mortgage Recommendation PDF or emailing it to your client for confirmation of the loan.
Questions about mortgage disclosures in Trail?
Get in touch at support@gettrail.com, or use the chat button in the bottom right of the screen.