When an order is in draft status, it has not been sent yet. Understanding this status helps you know whether rewards are still being prepared or if further action is needed before they are delivered.
What draft status means
An order is marked as Draft when it has been created but not completed.
This means:
Rewards have not been sent
The order is still editable
You can review or update details before sending
Draft status allows you to prepare an order without sending it immediately. Orders can be in draft status by saving the order instead of completing it, or leaving the order page after starting an order.
Where to find draft orders
You can view draft orders in your account:
Go to Orders in the left menu.
Open the Drafts section.
Select the order you want to review.
Draft orders are listed separately from active or completed orders.
What you can do with a draft order
While an order is in draft status, you can:
Update the template or reward details
Add or remove recipients
Review delivery options
Once everything is ready, you can complete the order to send rewards.