Skip to main content

Using Giftbit

Learn how to make the most of your Giftbit account.

3 authors32 articles
Design your rewards programLearn the basic things you need to consider to create a rewards program that works for you and your recipients

How to use Giftbit

How to get started with GiftbitLearn the basic steps to set up your account and send your first reward
Uploading and adding contacts to GiftbitLearn how to add contacts to Giftbit using file uploads to help with bulk sending
How contact tags work in GiftbitSome extra details on how tags work inside of Giftbit
Creating a TemplateLearn how to create a reward template so you can send rewards through Giftbit
Placing an Order in GiftbitHow to place an order and send your recipients their rewards through both email and gift links
How to send a test reward in GiftbitLearn how to send a test reward so you can preview the recipient experience before sending real rewards
Viewing and managing your reward historyEasily track, update and resend rewards across all your orders—right from one place
Reporting in GiftbitLearn about the reporting information available in Giftbit and how it helps you track reward activity.
Using team accountsLearn how to invite other users to your team account, transfer funds between accounts, and run reports on team members
Undeliverable Rewards, Incorrect Email and ResendingHow to handle undeliverable rewards, rewards to the wrong email and resending of a reward.
Unsubscribed Recipient StatusWhat to do if a recipient is listed as unsubscribed in your contact list
Managing Email PreferencesHow to manage Giftbit system emails you receive
Setting up low balance notificationHow to set up and receive an email when you are running low on funds in Giftbit!
How to Enable 2FA (2 Factor Authentication) on GiftbitAdd an extra layer of security to your Giftbit Account using 2FA
Glossary of TermsCommon terms you will find inside of Giftbit and what they mean
Transaction ReportTrack and analyze your account transactions
Operations ReportA detailed breakdown of the Operations Report