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Using Giftbit

Learn how to make the most of your Giftbit account.

Design your rewards programLearn the basic things you need to consider to create a rewards program that works for you and your recipients
How to use Giftbit

How to Get Started with GiftbitSend your first reward with these instructions
Uploading and Adding Contacts to GiftbitAdding contacts to a CSV, TSV, or XLSX file and how to upload that file to Giftbit
Creating a TemplateHow to create a template inside of Giftbit
Placing an Order in GiftbitHow to place an order and send your recipients their rewards through both email and gift links
Sending a Test RewardHow to test and preview your template and reward experience.
Viewing and Managing Your Reward HistoryEasily Track, update and resend rewards across all your orders—right from one place.
ReportingUnderstanding Giftbit Reports
Using Team AccountsHow to invite other users to your Team Account, run reports on team members, and transfer funds between accounts
Undeliverable Rewards, Incorrect Email and ResendingHow to handle undeliverable rewards, rewards to the wrong email and resending of a reward.
Unsubscribed Recipient StatusWhat to do if a recipient is listed as unsubscribed in your contact list
Managing Email PreferencesHow to manage Giftbit system emails you receive
Setting up Low Funds NotificationHow to set up and receive an email when you are running low on funds in Giftbit!
How to Enable 2FA (2 Factor Authentication) on GiftbitAdd an extra layer of security to your Giftbit Account using 2FA
Glossary of TermsCommon terms you will find inside of Giftbit and what they mean
Transaction ReportTrack and analyze your account transactions
Operations ReportA detailed breakdown of the Operations Report