If you are experiencing issues while trying to redeem a code, it is possible that technical problems related to your device or browser are to blame. To resolve this, we suggest updating your browser to one of the latest versions of the following:
• Chrome
• Edge
• Firefox
Alternatively, you can try visiting redeem.giftogram.com on a different device such as a mobile phone or tablet.
If the problem persists, please Create a Ticket and our customer support will be able to look into your issue further.