Section Error: <detail> (bottom status bar)

A processed feature failed. The bar appends the failure detail after the colon, and adds "(+N others)" if more than one feature is affected. This label covers a flow node error, a terrain elevation/projection failure, a 2D display-geometry failure, or a terrain draping failure.

Click the button to jump to the failing feature(s). If it has a flow attached, see Troubleshooting a Flow; otherwise try Recompute, or refresh terrain/draping

Engine Error: <key> (bottom status bar, red)

The processing engine itself failed, not a specific feature

Pause and restart the engine; if that doesn't clear it, refresh the tab

Engine Status: <type> (bottom status bar, yellow)

Normal - the engine is still processing recent changes, not an error

Wait a moment; refresh only if it never clears

"Could not select N error section(s)" (toast, with a "Show hidden" button)

The feature(s) with the error live on a hidden layer or inactive scenario

Click "Show hidden layer(s)/scenario(s)" in the toast, or toggle visibility yourself

"Changes not saved, you appear to be offline" (save-status tooltip) / "Can't save your changes right now. You appear to be offline." (persistent toast)

Same cause, worded two different ways: you lost connection to Giraffe's servers

Check your internet connection - your edits are kept locally and sync automatically once you're back online

"Could not update/create/delete data for <model>." (toast, e.g. "layers", "teams", "webhooks")

A generic save/create/delete failure reused across many unrelated data types; the real cause (permissions, network, validation) is often hidden or just says "unknown"

Retry the action; check you have permission to edit that item; refresh and try again. If it keeps happening, report the exact message and what you were editing

"Error" / "Something went wrong" (panel crash, with a Reload button)

A generic crash screen shown identically whether it's the Property Editor, a block form, or the Flow editor that crashed

Click Reload. If it recurs, note exactly which panel was open and refresh the browser tab

"Update failed: [...]" / "Failed to delete: [...]" / "Creation failed: [...]" (toast)

Reused across app, file, and project-attachment edits; the bracketed detail is the raw backend error, often just "unknown"

Retry; check permissions/connection. Report the bracketed detail if it says "unknown"

"Could not read that image"

An uploaded image file couldn't be read - corrupted file or unsupported format, across several upload fields (attachments, content library, project images)

Try a different image, or re-export/re-save it and upload again

"Please fill in all required fields"

A required field is empty in whatever creation/save dialog is open (new project, bulk create, save-as)

Scroll the dialog and fill in every field marked required

"You haven't drawn a project boundary yet"

Shown from "center on project" (bottom bar or command bar) when there's no boundary to center on

Draw a project boundary first

"name is taken"

You're creating a group/usage with a name already used in this project

Choose a different, unique name

"You don't have access to this project. Redirected to Home." / "Project could not be found. Redirected to Home." / "There was a server problem loading the project. Redirected to Home." / "Unknown error loading project. Redirected to Home." (redirect toasts)

"You don't have access to this project" means no permission. "Project could not be found" means the link is broken or the project was deleted. "There was a server problem loading the project" means a server error. "Unknown error loading project" means an unrecognized failure.

Request access / check the link / retry shortly / refresh and contact support if it repeats

"Could not delete [space/project]." (toast)

Deleting a project or space failed.

Try again.

"Could not save a copy of this [space/project]" (toast)

Saving a copy failed.

Try again.

"402: [email] has no access to this workspace, or the workspace license has expired" (toast)

You tried to save a project, save a copy, or create a layer, file, or layout template in a workspace where you can't create new content. Either you don't have Edit or Admin access to the workspace, or its license (licence) has expired or ends within a day. Members with View access can't create anything new.

Check you're signed in with the email address shown in the message. Ask a workspace admin for Edit or Admin access. If the license has expired, ask your workspace's billing admin to renew it, or contact support if you think it's still active.

"Could not update project." (toast)

Saving changes to a project failed.

Try again.

"Error restoring snapshot: [error]" (toast)

Restoring a snapshot failed.

Try again.

"Error saving a copy: [error]" (toast)

Saving a copy hit an error.

Try again.

"Failed to create your project. Please try again." (toast)

Creating your project failed.

Try again.

"Failed to generate Mobile View" (toast)

Generating the mobile view failed.

Try again.

"Failed to restore this backup" (toast)

Restoring a project backup failed.

Try again, or contact support.

"Failed to save Project Snapshot" (toast)

Saving a snapshot as an attachment failed.

Try again.

"Failed to update projects: (server error text)" (toast)

Bulk editing projects failed.

Try again.

"No parcel geometry is available to create a new project" (toast)

The selected parcels could not be merged into a boundary.

Select different parcels.

"No valid parcels selected. Please select parcels with valid geometry." (toast)

The selected parcels have no usable geometry.

Select different parcels.

"Only project admins can delete projects." (toast)

You tried to delete a project without admin access.

Ask a project admin.

"Problem reading project, please check your permissions or refresh the page." (toast)

Loading project data failed.

Check your permissions or refresh the page.

"Problem writing to project, please check your permissions or refresh the page." (toast)

Saving a change to the project failed.

Check your permissions or refresh the page.

"Failed to create your space. Please try again." (toast)

Creating your space failed.

Try again.

"Failed to set default space" (toast)

Setting your default space failed.

Try again.

"Could not update space." (toast)

Saving changes to a space failed.

Try again.

Message

What triggers it

What to do

"[column name] must be a number"

You typed a non-number into a number column in the projects table.

Enter a number.

"[n] attachment(s) created, [m] failed."

You added several attachments at once, and some of them didn't upload.

Add the files that failed again. Check that each file is under 10MB and a supported type.

"[Space/Project] saved as [name]"

You saved a copy of your project or space.

None

"Can't reach the server to sync this project yet. It will open as soon as it has synced."

You opened a project. The server could not be reached.

Wait for it to sync, or check the connection.

"Generating Mobile View..."

You started generating the mobile view.

Wait for it to finish.

"Give your project a name"

You tried to create a project without a name.

Enter a project name.

"Mobile View generated successfully."

The mobile view finished generating.

None

"No [space/project] is open to copy"

You tried to save a copy with nothing open.

Open a project or space first.

"No parcel layers are on the map yet"

You tried to pick parcels. No parcel layers are on the map.

Add a parcel layer to the map first.

"Only polygons or points can become a project boundary"

You picked geometries that are not polygons or points as the project boundary.

Pick polygon or point geometries.

"Open a map to save a project"

You tried to save a project with no map open.

Open a map first.

"Please refresh if you can't find your new project in the list."

You created a project. It did not show in the list yet.

Refresh the page.

"Project Snapshot saved as Project Attachment"

You saved a snapshot as an attachment.

None

"Project will be created with workspace defined properties"

Your workspace has custom properties that will be added to the new project.

None

"Snapshot restored as a new project"

You restored a snapshot.

None

"Undoing project boundary change"

You undid a change to the project boundary.

None

"You need to select a workspace before creating a project"

You tried to create a project with no workspace selected.

Select a workspace.

"Cannot import features to a space"

You tried to import geometries into a space.

Import into a project instead.

"Copied to clipboard"

You copied an object value from the geometry properties panel.

None

"Save your changes before editing another property. Click again to cancel editing."

You tried to edit a second property with unsaved changes.

Save or cancel the first edit.