This article explains the process of review request automation using Give Me 5 API via Zapier.
By integrating Give Me 5 with other applications, you can reduce time in admin and data entry, and streamline your business processes.
Here, we'll put up an integration with the Give Me 5 API to "Create Review Invitation", which will generate new review invitations.
Before you start the automation process, ensure you have the Access Key and Profile ID associated with your account.
To get the API key and Profile ID, navigate to the 'Integrations' tab on your Give Me 5 account dashboard.
Connect Give Me 5 to Zapier
Access your Zapier account. Learn more about how to use Zapier in the Zapier Help Guide.
Now, let's start the automation by following the step-by-step process as shown below:
Step 1: Trigger – The trigger will be the app we are getting data from.
Step 2: Action - Under the Choose App field, select Webhooks.
Under Event: Choose the 'POST' method and click on the continue button.
Next, Set up action:
URL: Insert the https://api.giveme5.ai/review_invitation URL that helps send the data to Give Me 5.
Payload Type: Choose 'JSON'.
Now, pay special attention to the proper mapping of the parameter's value with the specific label as mentioned in the below list.
api_token: Required
profileId: Required
first_name:Optional
last_name:Optional
email_address:
country_code:
mobile_number:
As mentioned above, api_token(Access Key) and profileId are the 2 mandatory fields.
If you are wishing to send out the email review request, the email_address parameter must be mapped with the data value.
While mobile_number and country_code need to map with their data value to send out the SMS review request. The '+' symbol is not permitted in the country_code data.
Once done mapping the parameters with a data value, keep the other option's default selected values as it is and click on the 'Continue' button.
Step 3: Test action:
Here, you will see the values mapped with the data that will be sent to the webhook.
Now, click on the 'Test & review' button to send the test request and review the data.
Click on the 'Test & continue' button to send the test request and on the next screen, you will see a success message.
Lastly, click on the 'Publish Zap' button to turn on the automation.
API integrations are immediate and will instantly let you know if your integration was successful or not. If the API call is unsuccessful, you will receive an error code.
Note: You can check the review request by navigating to the 'Invited Customers' tab under the 'Get Reviews' section on your account dashboard.