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Do you send reminders to the recipient?

Erik Kjernlie avatar
Written by Erik Kjernlie
Updated this week

To ensure that no gifts are forgotten, we send automatic reminders to the recipient by SMS and/or email - without you having to do anything.

Here's how it works:

🔔 1. Reminder if the gift card has not been opened

10 days after the sending date we will send a reminder if the recipient has still not opened the gift card. This is to ensure that the gift is actually received and used

⏳ 2. Reminder before the gift card link expires

14 days before the link expires, we will send a new reminder to the recipient so that they can activate the gift card in time.

💳 3. Reminder after activation - before fees kicks in

Once the gift card is activated, a new period starts. 14 days before the maintenance fee starts to run (this happens after 12 months), we also send a friendly reminder. This gives the recipient a chance to use the gift card before any fees kick in.

PS! These reminders are part of our service and make it easy to give gifts that are actually used - without any hassle or follow-up from you.

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