No, Glede works the same way as regular gift cards - you don't get your money back if the recipient doesn't use the gift.
But! We've done what we can to make sure the gifts are actually used 🎯
🔍 You get insights into what's going on:
You can see if the gift has been opened or used with enterprise plan
We send at least one automatic reminder to the recipient, so it is not forgotten
This gives you the opportunity to follow up and make sure the Glede actually reaches the recipient 💛
Can I still get my money back?
We don't offer this as standard, but:
👉 Contact us and we can look at a tailored deal with a higher fee.
💬 We've actually tested it before!
In 2022, we tested refunding unused gift cards. The result?
Most businesses wanted a lower fee rather than a refund
There was a lot of hassle with credit notes and bookkeeping
That's why we decided to stop the scheme - for now 😉
But who knows? Maybe we'll try again later, if demand changes!