If you canceled your GLO+ membership and were still charged, the timing of your cancellation may be the reason.
GLO+ memberships renew monthly on your membership anniversary. If a renewal had already been processed before your cancellation was completed, that charge may still appear.
Need us to check?
Contact us with your:
Order number, if available
Email address associated with your membership
Cancellation date
Date of the charge
We'll review your membership and help clarify what happened.