Seeing two charges can be confusing. Let's take a look at what's going on.
First, check whether the charges are both $14.99 GLO+ membership charges or if one is for a separate order.
Sometimes a pending authorization from your bank can also look like a duplicate charge temporarily.
Still seeing two charges?
If both charges have fully posted and you believe you've been charged twice, contact us with:
The email address associated with your account
The dates and amounts of the charges
A screenshot of the charges, if available
We'll review them and help clarify what happened.