Processes and process hierarchies

Learn how to map a process flow as a swimlane diagram and set up a process hierarchy.

Søren Pommer avatar Peter Olsen avatar Jacob Carstensen avatar
21 articles in this collection
Written by Søren Pommer, Peter Olsen, and Jacob Carstensen
Mapping a process flow to create a process diagram

Mapping organisational roles (swimlanes)

Learn how you work with swimlanes to connect your activities with the roles that are responsible for doing them.
Søren Pommer avatar
Written by Søren Pommer
Updated over a week ago

Mapping activities

Activities are the building blocks of your processes. This is how to use different activity types to map process flows using swimlanes.
Peter Olsen avatar
Written by Peter Olsen
Updated over a week ago

Mapping with arrows and text boxes

How to use arrows to show communication flows and text boxes for explanations.
Peter Olsen avatar
Written by Peter Olsen
Updated over a week ago

Mapping with events and decisions

How to make your diagrams more informative by showing key events and decisions. Both shapes are optional to show.
Peter Olsen avatar
Written by Peter Olsen
Updated over a week ago

Linking to other processes and activities

Many processes are often related to each other. In this article, we will guide you on how to link your processes and activities together.
Peter Olsen avatar
Written by Peter Olsen
Updated over a week ago

Publish, unpublish and archive processes

How to set a process to draft, to live or archive it.
Peter Olsen avatar
Written by Peter Olsen
Updated over a week ago

Recover unsaved changes

Find unsaved work in Gluu or recover a previous version
Jacob Carstensen avatar
Written by Jacob Carstensen
Updated over a week ago

The diagram has activities without names or placed outside of swimlanes

Are you trying to save your diagram but the system won't let you? This guide will show you what to do.
Jacob Carstensen avatar
Written by Jacob Carstensen
Updated over a week ago

Adding/editing the responsibilities of a process or an activity

This article will take you through how to add and edit the responsibilities of your process or and activity.
Jacob Carstensen avatar
Written by Jacob Carstensen
Updated over a week ago

Changing a process and informing users

Keep your team up to date with the latest changes to your process map. This article will show you how to notify your co-workers.
Jacob Carstensen avatar
Written by Jacob Carstensen
Updated over a week ago

Creating PDF guides from processes

Want to create and share process PDF guides with people that don't have access to Gluu? This guide shows you how.
Jacob Carstensen avatar
Written by Jacob Carstensen
Updated over a week ago