Processes and process hierarchies
Learn how to map a process flow as a swimlane diagram and set up a process hierarchy.
Video intros to process hierarchiesWhy a process hierarchy is useful and how Gluu can help you to manage APQC and SCOR based process hierarchies.
Create a process architecture or process hierarchy to organise your processesHow to use a process hierarchy to organise your processes into categories and groups - and how to sort and move processes.
Sorting of categories, groups, processesLearn how to easily move your groups and processes in your process hierarchy.
Visualizing your process hierarchyA guide on how to use the process hierarchy visualization tool 'Drawings' to create an interactive visual guide for your users
Creating process overviews and collectionsRead how to make meta-processes and show e.g. end-to-end processes and GDPR related processes in special overviews that bring clarity.
Using labels to make collections of processes, activities and commentsSee how to create a set of labels and mark selected processes, activities and comments to highlight special compliance areas.
Video intros to process mappingA quick overview of process mapping with Gluu.
Process diagram editorLearn how to use the process mapping tool and the options of the different shapes.
Create a new processLearn how to create new processes with the single-page editing tool
Mapping organisational roles (swimlanes)Learn how you work with swimlanes to connect your activities with the roles that are responsible for doing them.
Mapping activitiesActivities are the building blocks of your processes. This article explains how to use different activity types to map process flows.
Linking to other processes and activitiesMany processes are often related to each other. In this article, we will guide you on how to link your processes and activities together.
Publish, unpublish, freeze, and delete processesHow to set a process to draft, to live or delete it.
Recover unsaved changes and previous versionsFind unsaved work in Gluu or restore a previous version
Adding/editing the responsibilities of a process or an activityThis article will take you through how to add and edit the responsibilities of your process and/or activity.
Communicate process changes to the team and usersKeep your team up to date with the latest changes to your processes.
Creating PDF guides from processesWant to create and share process PDF guides with people that don't have access to Gluu? This guide shows you how.
How to map your processes with BPMN 2.0If you have a pro plan, you are now able to map your processes with BPMN 2.0, which brings more depth to your processes.
How to clone processesThis article will take you through process cloning - when is it useful, how do you clone processes and who can clone processes.
Ideas for collaborative process workshopsHow to use Gluu as an internal or external consultant to engage people in process work.