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Processes and process hierarchies
Processes and process hierarchies

Learn how to map a process flow as a swimlane diagram and set up a process hierarchy.

Søren Pommer avatarPeter Olsen avatarLouise avatar
4 authors23 articles
Video intros to process mappingA 3-minute overview of process mapping with Gluu.
Video intros to process hierarchiesWhy a process hierarchy is useful and how Gluu can help you to manage APQC and SCOR based process hierarchies.
Process diagram examplesHere you can find some examples of different types of process diagrams. You can use them as inspiration for your own process mapping.
Visualizing your process hierarchyA guide on how to use the process hierarchy visualization tool 'Drawings' to create an interactive visual guide for your users

Mapping organisational roles (swimlanes)Learn how you work with swimlanes to connect your activities with the roles that are responsible for doing them.
Mapping activitiesActivities are the building blocks of your processes. This is how to use different activity types to map process flows using swimlanes.
Mapping with arrows and text boxesHow to use arrows to show communication flows and text boxes for explanations.
Mapping with events and decisionsHow to make your diagrams more informative by showing key events and decisions. Both shapes are optional to show.
Linking to other processes and activitiesMany processes are often related to each other. In this article, we will guide you on how to link your processes and activities together.
Publish, unpublish, freeze, and delete processesHow to set a process to draft, to live or delete it.
Recover unsaved changes and previous versionsFind unsaved work in Gluu or restore a previous version
The diagram has activities without names or placed outside of swimlanesAre you trying to save your diagram but the system won't let you? This guide will show you what to do.
Adding/editing the responsibilities of a process or an activityThis article will take you through how to add and edit the responsibilities of your process or and activity.
Understanding the change log and how to inform users of process changesKeep your team up to date with the latest changes to your process map. This article will show you how to notify your co-workers.
Creating PDF guides from processesWant to create and share process PDF guides with people that don't have access to Gluu? This guide shows you how.
Using the single-page process mapping and editing toolHow to create and edit processes with the single-page editing tool