After selecting a payment method on the application, there's just one step left to validate before the load starts: pre-payment (or bank imprint).
💡 The pre-payment amount at Electra is 49€
📚 What is pre-payment?
A bank imprint is a sum of money that a bank temporarily blocks for a merchant.
This allows them to ensure that the customer has the sufficient funds (or authorized overdraft) to make the purchase.
Although some banks show the transaction on the debit side of the account, this is a pre-authorization for payment, not the payment itself.
If the transaction continues to be visible after the charge, it usually disappears after a few days, or is offset by a credit transaction of the same amount (depending on the bank).
💡 Prepayment return times vary from bank to bank.
We have no control over the prepayment retained by the bank.
👥 Why are two transactions visible on the account statement?
Only the exact amount of the charge will be debited, but it is likely that two transactions will be visible for several days: the pre-payment of 49€ and the final payment, which is usually a less exact amount.
If several attempts have been made before the charge is launched, each of them may require pre-authorization. As a result, several pre-authorizations may appear on the bank account.
💡 Bank pre-authorization is independent of the success of the charge that follows it. Bank imprints are made on every charging attempt.
⛔️ What if the account does not have the necessary funds for the bank imprint?
If the necessary funds are not available in the bank account, the transaction will be refused and no funds will be debited.
For any further information, please send us an email at help@go-electra.com ⚡