💡 The information provided on Electra charge receipts is sufficient for accounting purposes.
In the same way as for a restaurant receipt, it is not necessary to personalize them with a company name.
📱 For a charging session launched from the app
The receipt is available on the end of charge page.
Retrospectively, every charging receipts can also be retrieved in the application, from the Charging History tab in the main menu 👇
💡 The app also provides customizable monthly invoices in a company's name. More information in this article 🤓
💳 For a charging session launched with a credit card from the terminal
You can download your proof of charge from our dedicated platform by entering the date of your charge and the last 4 digits of the credit card used for payment.
❓ What if the payment was made via Apple Pay or Google Pay?
For security reasons, when you pay with Apple Pay or Google Pay, the last 4 digits of the bank card change and do not match those of your physical bank card.
For Apple Pay 👇
For Google Pay 👇
🌍 For a charging session launched with a charging pass
Receipts and invoices for these charges should be requested directly from the badge operator.
For any further information, please send us an email at help@go-electra.com ⚡